Make Altos your own

It’s easy to put Altos at the heart of your unified communications packages.

Altos is a SIP-based telephony platform that puts the reseller in control of how the service is delivered. With Altos, resellers have an opportunity to present their own product and, at the same time, rationalise a number of ongoing costs.

White – Label Altos

It’s easy to make Altos your own product.

Altos is completely white-label, which means you can name and brand it in your own style. The user portal has a company-neutral URL, which you can brand for your customers, not to mention any network handsets that have display screens.

Make it your own 

SIP Trunk

Carrier Agnostic

SIP Trunks

Thanks to Altos’s super-smart technology, resellers are not tied to any individual telecom company. MyPhones supplies the hosted service, and leaves the reseller free to negotiate the best possible rates for broadband, SIP trunks, minutes and handsets from their preferred supplier.

Altos is carrier-agnostic. Altos doesn’t mind which SIP trunk provider you use.  In fact, Altos is currently operating very happily with SIP trunks from 20 different providers, including a number overseas.

Resellers can rationalise their SIP trunk costs in a number of ways. You can split incoming and outgoing calls along separate trunks to take advantage of the best call rates. More significantly, you can consolidate and share your total SIP capacity across all your subscribers, reducing the overall number of SIP trunks you require and their associated costs.

Switching to Altos couldn’t be easier

We host, manage and support Altos. You simply point a SIP trunk of your choice at the system to receive all the benefits.

With one system from one supplier, there’s just one call to make if you have any questions. MyPhones is a UK company and we’re UK-based, and as we’re the people who designed and built the platform, we really do know Altos inside-out.

Once you have your business-quality broadband, SIP trunk and handsets, you simply point your SIP trunk at Altos, plug in your phones, and your phone system starts working – and keeps on working.

Switching to Altos

Hosted and Supported

Control your estate

With MyPhones you are in control

Our comprehensive web portal has dedicated separate areas for resellers and their customers. The reseller portal allows resellers to oversee their customers’ accounts, set security levels and place orders. The customer portal allows end-users to set their corporate and individual system preferences. Altos can be entirely white-labelled so you can brand it as your own; this includes the user portal, which can also be branded for your customers.

MS Teams

A MyPhones Teams Voice licence allows businesses the opportunity to integrate their Altos telephony platform and MS Teams environment to transform the way they work.  A MyPhones Teams Voice licence uses Microsoft Teams direct routing and business voice to create a single communications platform that enhances the capabilities of Teams Desktop and Teams Mobile applications and allows customers to keep their favourite telephony features, existing telephone numbers and benefit from the best call packages.

Insights Reporting

Insights DDI level reporting provides all the information you would expect from an industry leading reporting suite. Designed and developed specifically for the Altos platform, Insights allows you to choose from a comprehensive list of pre-defined reports or apply your own filters for a more detailed understanding of call traffic by groups, users and call  types.  Download to csv or pdf to share and reference or view on screen.

Altos Pricing

With Altos there are no hidden extras. This means there are no subscription set-up or termination charges; no minimum contract period; no system set-up or “training” fees and no minimum volume contract.

Charging is based on the number of active subscriptions at the end of each month. Likely additional monthly costs include any Call Recording storage costs or Wallboard costs if these features are active.One-off costs relate purely to telephone hardware. Packages do not include the provision of handsets or costs of SIP trunks or call minutes. MyPhones supplies the Altos hosted service via SIP trunks, but leaves customers free to negotiate the best possible rates for these and the minutes used from their preferred provider.



Help to get you up and running quickly and efficiently leading to less office downtime


Guides you through the system and answer your questions accurately and in full


The website interface has all the information you need, to mange your estate, clearly displayed


Delivers a reliable platform, so you have fewer technical issues to deal with.


There is a wide range of handsets fully compatible with Altos, from entry level basic units to all-singing, all-dancing executive video phones. Your phones will need to be provisioned before they work with Altos and we have a number of recommended suppliers who can both source and provision your handsets for you.