Get started with Altos

Switching to Altos couldn’t be easier. We host, manage and support Altos. You simply point a SIP trunk of your choice at the system to receive all the benefits.

With one system from one supplier, there's just one call to make if you have any questions. is a UK company and we're UK-based, and as we're the people who designed and built the platform, we really do know Altos inside-out.

Once you have your business-quality broadband, SIP trunk and handsets, you simply point your SIP trunk at Altos, plug in your phones, and your phone system starts working - and keeps on working.

With you are in control.

Our comprehensive web portal has dedicated separate areas for resellers and their customers. The reseller portal allows resellers to oversee their customers' accounts, set security levels and place orders. The customer portal allows end-users to set their corporate and individual system preferences. Altos can be entirely white-labelled so you can brand it as your own; this includes the user portal, which can also be branded for your customers.

Depending on your level of expertise, you can specify what you need or leave it to us to advise you. When you sign up with, we guarantee to:

  • Help you get up and running quickly and efficiently
  • Guide you through the system and answer your questions accurately and in full
  • Provide a clear website interface with all the information you need
  • Deliver a reliable platform, so you have fewer technical issues to deal with.

Altos charges and costs

With Altos there are no hidden extras. This means there are no subscription set-up or termination charges; no minimum contract period; no system set-up or “training” fees and no minimum volume contract.

Charging is based on the number of active subscriptions at the end of each month. Likely additional monthly costs include any Call Recording storage costs or Wallboard costs if these features are active.One-off costs relate purely to telephone hardware. Packages do not include the provision of handsets or costs of SIP trunks or call minutes. MyPhones supplies the Altos hosted service via SIP trunks, but leaves customers free to negotiate the best possible rates for these and the minutes used from their preferred provider.